Shipping policy

Shipping Policy

At Zaluvia, we are committed to providing a smooth and transparent shopping experience. Please read the information below regarding order processing and shipping.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, such as sales or holiday seasons, processing times may be slightly longer.

Shipping Times

Once your order has been shipped, the estimated delivery time is:

35–45 business days

Please note that these delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, or carrier delays.

Order Tracking

A tracking number is generated once your order has been processed.

You can check the status of your shipment at any time using our Track Order page.

Please allow a few days for tracking information to become available after your order has been shipped.

Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Zaluvia cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Customs & Import Duties

Depending on your country, customs duties, import taxes, or other fees may apply.

Any applicable customs charges are the responsibility of the customer and are determined by the local customs authorities.

Shipping Delays

While we do our best to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Customs inspections
  • Severe weather conditions
  • High shipping volumes
  • Transportation disruptions
  • Public holidays or other unforeseen events

We appreciate your patience and understanding in these situations.

Lost or Delayed Packages

If your package appears to be lost or has not been updated for an extended period, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Zaluvia

Email: zaluvia@gmail.com

Our support team will be happy to assist you as soon as possible.

Thank you for shopping with Zaluvia. We appreciate your trust and look forward to serving you.